We won’t leave you to fend for yourself: The edoc support team can be easily reached at any time via the edoc customer portal. Simply create a ticket – and we’ll sort the rest. You can check the support status of your query at any time. And the solution will generally be quick to implement, for example, directly on your PC using TeamViewer.
Register here in the edoc customer portal.
You can create new support tickets, follow up and process open tickets and close resolved tickets all via our customer portal. This enables you to actively participate in the support process. You’ll know the exact status of your problem at all times and when you can expect it to be resolved. Are you interested? If so, register now! And also benefit from full access to our product portal with a wealth of useful information.
Other ways to contact us
edoc support hotline
+49 2254 9643 700
Monday to Friday, 8:00 – 17:00 (except on public holidays in North Rhine-Westphalia)
edoc support by e-mail
support@~@edoc.de
The more information you can give us about your problem in your e-mail, the faster and more specifically we can help you.
The support from edoc is among the best provided by any software manufacturer that we work with! Always friendly, always competent.
Johannes Thomas, Head of Finance, Controlling and IT at Fried Kunststofftechnik GmbH
